Help Centre

Edit your website with confidence

Step-by-step guides for updating launchpadcollective.au yourself: text, images, buttons, forms and search settings. Each page of the site has its own guide below.

Log in to WordPress Open your pages list

Quick start: update any page in four steps

You need your WordPress username and password. If you do not have them, ask your developer.

1

Log in

Go to launchpadcollective.au/wp-admin and sign in with your username and password.

2

Open the page

In the left menu click Pages, hover over the page you want, then click Edit with Elementor.

3

Make your change

Click the text, image or button on the page. Its settings open in the left-hand panel. Edit them there.

4

Publish

Click Publish at the top right (it becomes active once you have made a change), then check the live page.

Everyday tasks

The six things you will do most often. Screenshots show the real WordPress and Elementor screens on this site.

WordPress Pages list showing the page titles and status Hovering a page row reveals Edit, Quick Edit, Trash, View, Duplicate This and Edit with Elementor links

1. Find and open a page

  1. Log in at launchpadcollective.au/wp-admin.
  2. In the black menu on the left, click Pages.
  3. Find your page in the list. Check its status: Published pages are live, Draft pages are not.
  4. Hover over the page title. Links appear underneath: Edit, Quick Edit, Trash, View, Duplicate This and Edit with Elementor.
  5. Click Edit with Elementor. Never click Trash unless you want the page removed.
The Elementor editor with a heading selected and its settings panel open on the left

2. Edit text, images and buttons

  1. When the editor opens, close any welcome pop-up with the X in its corner. The page loads on the right and the editing panel on the left.
  2. Click a heading, paragraph, button or image on the page. Its settings open in the left panel under the Content tab.
  3. Change the wording: edit the Title box for headings, or click into the text on the page and type for paragraphs.
  4. Change where it goes: type or paste a full address (starting https://) into the Link field.
  5. Change an image: click it, then choose a new file from the Media Library.
  6. Leave the HTML Tag (such as H1) as it is. It affects search results.
The arrow next to the Publish button showing Save Draft, Save as Template and View Page

3. Save a draft or publish

  1. Nothing you change is live until you publish it.
  2. Click Publish at the top right. It stays greyed out until you have made a change.
  3. To save work in progress, click the arrow beside Publish and choose Save Draft.
  4. The same menu has View Page, which opens the live page so you can check your change.
  5. Use the three device icons at the top centre (desktop, tablet, mobile) to check each screen size before publishing.
The History panel Revisions tab listing earlier versions of the page with Discard and Apply buttons

4. Undo a mistake with Revisions

  1. In the editor, click the three-dot menu at the top left and choose History.
  2. The Actions tab lists the changes you have made this session. Click an earlier line to step back.
  3. Open the Revisions tab to see earlier saved versions of the page with their date and author.
  4. Click a version to preview it, then click Apply to restore it (or Discard to cancel).
  5. Click Publish to make the restored version live.
The WordPress Media Library grid with Add Media File button

5. Upload and swap images

  1. Click Media in the left menu, then Add Media File, and drag your pictures in.
  2. Use JPG or WebP for photos and PNG for logos. Keep each file under about 500 KB so pages load quickly.
  3. Click the uploaded image and fill in Alternative Text with a short description of what it shows.
  4. In Elementor, click the image on the page and choose the new file from the library.
  5. Do not delete images from the Media Library unless you are sure no page uses them.
Yoast SEO Search appearance panel with Google preview and SEO title field

6. Change the Google title and description

  1. Go to Pages, hover over the page and click Edit (not Edit with Elementor). The WordPress editor opens.
  2. Click the Yoast icon (a small "y") in the top-right toolbar.
  3. Scroll the sidebar and open Search appearance.
  4. Edit the SEO title (under about 60 characters) and the Meta description (about 120 to 155 characters). The Google preview updates as you type.
  5. Click Return to your page, then click Save (or Update) at the top right.

Page-by-page guides

One guide for every live page. Each shows what is on the page, how to change it, and gives you direct links to view the page and open it in the Elementor editor (you must be logged in to WordPress).

The Home page hero: Launchpad Collective is about to take off

Page ID 10 · Front page · Published

Home

What is on this page: the hero ("Launchpad Collective is about to take off...") with the Sign up and Join the Launch List buttons; "Choosing the right technology and partners for your business made simple"; the three "Connect, simplify, and scale your firm" blocks; the three "Go further" blocks; the four "Solutions for every customer need" cards (Loans, Catalyst, Property, Health); and the Join the Launch List sign-up form. How to edit it:
  • Wording: click any heading or paragraph and edit it. Each of the four solution cards has its own heading and text, so edit them one at a time.
  • Buttons: click the button, then change its text and Link in the left panel (Sign up and Join the Launch List).
  • Sign-up form: do not edit it in Elementor. In the WordPress menu go to Ninja Forms, open the form called Contact, and add or change fields there. Its fields are Name, Email, Phone, Company and the marketing-updates tick box.
  • Social icons and copyright line sit at the bottom of the page. Click an icon to change its link.
  • This page does not use the shared header; its logo and Sign up button are inside the hero.
Edit Home with Elementor View live page
The About page hero: Built for Firms That Refuse to Stay Small

Page ID 22 · Published

About

What is on this page: the hero ("Built for Firms That Refuse to Stay Small"); three introduction paragraphs; the Get access to Launchpad Loans and Book a lending strategy call buttons; "A Growing Ecosystem" (four paragraphs); and "Meet the Founders" with a card for Michael Jeffries and one for Ben Gill. How to edit it:
  • Wording: click any heading or paragraph and edit it.
  • Buttons: click a button and change its text and Link.
  • A founder card: click the photo to choose a new image, click the name and biography to edit them, and click the LinkedIn icon to change its Link.
  • Google description: this page has no meta description yet, so Google shows placeholder text. Add one using "Change the Google title and description" above.
Edit About with Elementor View live page
The Contact page with the enquiry form

Page ID 28 · Published

Contact

What is on this page: the hero ("Let's Talk About What's Next") with two short paragraphs, and the enquiry form on the right. How to edit it:
  • Wording: click the heading or paragraphs on the left and edit them.
  • The form is not edited in Elementor. It is a Contact Form 7 form placed with a Shortcode widget. Leave that Shortcode widget alone.
  • Form fields: in the WordPress menu click Contact, then Contact Forms, then open Contact form 1. The current fields are Enquiry type (Scaling my firm, Partnership, How the ecosystem works, Something else), Email, First name, Last name, Phone, Company, Message and Sign up for the newsletter. The Mail tab sets who receives enquiries.
  • Important: Contact Form 7 emails enquiries but does not save them, and WordPress is currently reporting that some emails failed to send. After any change, send yourself a test enquiry and confirm it arrives. Ask your developer to add message storage (for example the Flamingo plugin) so no enquiry is lost.
Edit Contact with Elementor Open the contact form View live page
The Partners page hero with the Apply to join button

Page ID 3054 · Published

Partners

What is on this page: the hero ("Built for Firms That Refuse to Stay Small") with two paragraphs and the Apply to join button; "Why Partners Choose Launchpad" with three blocks (Qualified audience, Integrated distribution, Rigorous selection); and the "Our Partners" logos. How to edit it:
  • Wording: click the heading or paragraphs in the hero and edit them.
  • Apply to join button: click it and change its text and Link.
  • The three "Why Partners Choose" blocks: click a block, then edit its Title and Description in the left panel.
  • Partner logos: first upload the new logo in Media (use a PNG with a clear background and add Alternative Text). Then click the logo on the page and choose the new file. To add another logo, right-click an existing logo on the page and choose Duplicate, then swap the image.
Edit Partners with Elementor View live page
The Loans page hero: Your Lending Division. Built In. Ready to Scale.

Page ID 2642 · Published

Loans

What is on this page: the hero ("Your Lending Division. Built In. Ready to Scale.") with two introduction paragraphs and the Get access to Launchpad Loans and Book a lending strategy call buttons; "A Full Lending Division - Without the Overhead" with four feature blocks (100+ specialists, Revenue or value - your choice, Engineered for speed, Transparent pipeline tracking); "The Best Lending Experience Your Clients Have Ever Had"; and further sections lower down the page. How to edit it:
  • Wording: click any heading or paragraph and edit it. The feature blocks are pairs of a heading and a paragraph, so change both.
  • Buttons: click a button and change its text and Link.
  • Figures and claims such as "100+ specialists" and "no subscription fees" are typed into the text, so update them by hand if they change.
  • Scroll the whole page in the editor, because the sections below the first screen are edited the same way.
Edit Loans with Elementor View live page
The Catalyst page hero: Build a Real Business. Not Just Another Idea.

Page ID 2777 · Published

Catalyst

What is on this page: the hero ("Build a Real Business. Not Just Another Idea.") with the Join Launchpad Catalyst and Get started free buttons; "Systems Over Theory. Execution Over Education." with three blocks (Built for Australia, Licensed expertise behind the platform, Built for outcomes); "Your Business Operating System" with four blocks (Structured learning pathways, Tools, templates, and AI, Accountability and coaching, Community and network); and the Membership Options cards (Free Access and Growth Membership) with their What's included lists. How to edit it:
  • Wording and blocks: click a heading or paragraph and edit it.
  • Buttons: click a button and change its text and Link.
  • Membership Options: each card has a name, a one-line description and a What's included list. Click a line in the list to edit it. To add a line, right-click an existing line on the page and choose Duplicate, then change the wording.
  • Check the Membership Options on a phone view before publishing, because these cards are the longest part of the page.
Edit Catalyst with Elementor View live page
The Property page hero: Build Wealth Properly. Not Accidentally.

Page ID 2779 · Published

Property

What is on this page: the hero ("Build Wealth Properly. Not Accidentally.") with its strapline, two introduction paragraphs and the Book a property strategy session and Explore opportunities buttons; "Strategy First. Always." with three blocks (Structured for real wealth, Debt reduction as a strategy, Built for outcomes); and "Fully Integrated With Your Financial Strategy" with three blocks (Lending aligned through Launchpad Loans, Tax aligned with your adviser, Ongoing strategy, not a one-off transaction). How to edit it:
  • Wording and blocks: click a heading or paragraph and edit it.
  • Buttons: click a button and change its text and Link.
  • The "Built for outcomes" paragraph on this page is the same wording as on the Catalyst page. Replace it with text specific to property.
Edit Property with Elementor View live page

Forms and enquiries

The site has two different forms made with two different plugins. Check you are in the right one before you change anything.

Ninja Forms Submissions screen with the Select a form dropdown and Bulk Form Exports button

Home page: Join the Launch List (Ninja Forms)

  1. In the WordPress menu click Ninja Forms, then Submissions.
  2. Use the Select a form dropdown to choose the form (it is called Contact).
  3. Click a submission to read it in full. Each one records Name, Email, Phone, Company and whether the person ticked marketing updates.
  4. To download entries, click Bulk Form Exports and follow the prompts. Open the file in Excel or Google Sheets.
  5. To change the fields, go to Ninja Forms, then Dashboard, and open the form.
Open submissions Open Ninja Forms
Contact Form 7 list showing the Contact form 1 entry and its shortcode

Contact page: enquiry form (Contact Form 7)

  1. In the WordPress menu click Contact, then Contact Forms.
  2. Open Contact form 1. It has four tabs: Form (the fields), Mail (who receives enquiries and the email subject), Messages (the success and error wording) and Additional Settings.
  3. Make your change, then click the blue Save button on the right.
  4. Send yourself a test enquiry from the Contact page and confirm it arrives.
  5. Contact Form 7 does not keep a copy of enquiries. If an email is lost, the enquiry is lost.
Open Contact form 1 Check mail problems

Email delivery needs attention. At the top of the WordPress admin, WP Mail SMTP reports "One or more emails recently failed to send". Click View details in that notice, or open WP Mail SMTP from the menu, to see which emails failed. Until this is resolved, some enquiries may not be reaching you.

Shared parts and other things to know

Some parts of the site are not inside a single page, so you edit them in their own place.

Header and menu

The top navigation (Home, About Us, Solutions, Partners, Contact) is a single Elementor template called Header. It shows on every page except Home. Open it with the button below to change the logo, buttons or layout. To add, rename or reorder menu links, go to Appearance, then Menus. Edit the header

Pop-ups

Two pop-up windows are saved on the site: Book strategy call popup and Access Launchpad popup. Edit their wording the same way as a page, using the buttons below.
Edit call pop-up Edit access pop-up

Footer details

The footer shows the Gold Coast address, the email address hello@launchpad.com.au and a phone number that currently reads 1300 XXX XXX. That is a placeholder, so replace it with the real number. Click the footer text in the editor to change it. If you cannot find the footer on a page in Elementor, ask your developer where it is managed.

Working copies and drafts

Home-v2 (password protected) and Home-v3 are working copies of the homepage. Test, Services, Projects, Privacy Policy and any page marked Draft are not part of the live navigation. Leave these alone unless your developer asks you to use them.

Before you publish, and when to ask for help

Do

  • Check the page on desktop, tablet and mobile using the device icons at the top of the editor.
  • Read your wording out loud and check spelling, names and phone numbers.
  • Click every button and link you changed on the live page.
  • Add Alternative Text to every new image.
  • Make one change at a time and publish, so a mistake is easy to undo.
  • Send a test enquiry through any form you changed.

Don't

  • Do not install, update or delete plugins, themes or WordPress itself. Your developer does this.
  • Do not change anything under Settings, Users or Plugins.
  • Do not delete pages or images you did not add.
  • Do not change a heading's HTML Tag (H1, H2) unless you are sure.
  • Do not share your login. Ask for a separate user for each person.
  • Do not paste text straight from Word or email without checking the formatting afterwards.

Need help?

Contact your website developer. To help them fix things quickly, include:
  • The address of the page
  • What you tried to change
  • A screenshot of what you see
If you made a mistake, you can usually undo it yourself with Revisions (see Everyday tasks, number 4).